Delivery & Returns

Here at Designedbykim, we want to make sure your experience is as smooth and enjoyable as possible. Here's what you need to know about delivery and returns for your unique, handcrafted gifts.

Personalised touches

We understand that the little things matter. That's why we offer personalised gift messages and beautiful gift wrapping to make your present extra special. We ensure that our handcrafted gifts are delivered with care and attention to detail.

Your satisfaction is key

At Designedbykim, your happiness is our priority. To ensure you're completely satisfied with your unique, handcrafted gift, we will always send you a picture of the product for your approval before dispatch. This way, you can be confident that your gift is perfect before it arrives.

Worldwide delivery

We deliver our handcrafted gifts both in the UK and worldwide. Delivery costs do vary depending on the destination. Please see the delivery options at checkout for accurate pricing.

Fair returns policy

We strive for on-time delivery and offer a fair and trustworthy returns process. If you are not completely satisfied, you have 14 days to return your item. We will then proceed with a refund or replacement, as per your preference.